Return Policy

At Direct Lane Shipping, we strive to ensure that you are satisfied with your purchase. If you need to return or exchange an item, please review our policy below:

• Eligibility: Returns are accepted within 30 days of receipt. Items must be in their original condition and packaging.
• Return Process: To initiate a return, please contact our customer service team at support@directlaneshipping.com to receive a return authorization number.
• Refunds: Once we receive your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Exchange Policy

If you wish to exchange an item, please contact our customer service team to facilitate the process. Exchanges are subject to product availability.